15th October 2018
Dear Parent/ Guardian
Change from In House Catering to Caterlink at the Bourne Community College
For the last thirteen years the Bourne Community College has operated its own in house catering. Following an in-depth catering review by the College, It has been decided it is the appropriate time to outsource the catering operation.
I am pleased to inform you that following a comprehensive tender process, carried out in partnership with WSCC, and with the full agreement from the College Governors, Caterlink Ltd has been awarded the catering contract at the College for the next five years. This will start on 29th October 2018.
What will this change mean to your son/daughter who uses the College canteen?
Caterlink focus solely on the State Education sector, and are the largest independent caterer in the UK. As part of the tender process, Caterlink had to provide menus which are both value for money and nutritionally balanced. They are required to provide a hot daily meal with dessert for £2.35. This is based on the Free School Meal allowance.
In addition, they provide value offers such as 99p ‘Street Food’ providing pupils with a variety of hot food items. Full menus will be on the College website.
Caterlink operate a fully cashless system, this means students will not be able to make any cash payments for meals from Monday 29th October 2018.
As a result of this each student will need to have an active ParentPay account to allow them to pay for any meals taken.
The majority of parents are already using ParentPay successfully in the College, and benefiting from the convenience it offers, in making payments on line via a computer or smart phone. In the event of you not having access to either of these devices, payment can be made in cash at local stores where you see the PayPoint logo.
If you have not used ParentPay before, you will need to set up an account. All parents/guardians of students have previously been notified of their individual ParentPay log in and password
I would ask that you set up your ParentPay account, and then change the log in details and password to one that you will remember. In the event that you have forgotten your changed password you will need to contact Parentpay directly to resolve the problem.
If you have mislaid the information to allow you to set up your ParentPay account, I would ask that you email Mrs Ann Barnwell email: email@example.com to request a new log in and password.
If you require any additional information please do not hesitate to contact me by email firstname.lastname@example.org
Bourne Community College